Refund policy
We dedicate Ourselves to Provide Cash On Delivery For all orders.If However the product you received is defective or damaged upon delivery,you can return it.We have a 48Hour return policy, which means you have 2 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at almasishop1@gmail.com or Call Us at +255 742 212 123.If your return is accepted, we shall send you a new product or for minor faults we can fix the item.
You can always contact us for any return question at almasishop1@gmail.com or phone number: +255 742 212 123
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
We Do not provide exchanges of goods.We process returns only on the same kind of goods.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.